WhatsApp for restaurants & cloud kitchens
Bring customers back without paying aggregator commissions — direct WhatsApp ordering, offers, and feedback.
The challenges
- • Paying 25-30% commission to delivery aggregators on every order
- • No direct line to repeat customers
- • Offers and new-menu announcements that never reach diners
How Sandeshly helps
Direct ordering & reservations
Let customers order or book a table on WhatsApp and handle it in the shared inbox.
Offers & new-menu broadcasts
Send weekend offers and new dishes to your opted-in regulars in minutes.
Feedback & reviews
Auto-ask for feedback after a meal and route unhappy replies to a manager.
Loyalty campaigns
Win-back drips for customers who haven't ordered in a while.
Example messages
Hi {{name}}! 🍴 This weekend only: 20% off your favourite {{dish}}. Order on WhatsApp — reply MENU to see today's specials.
Thanks for dining with us, {{name}}! How was everything? Reply 1-5 (5 = loved it).