One platform for WhatsApp at scale
Everything you need to run WhatsApp marketing, support, and sales on the official Meta WhatsApp Business API.
Bulk WhatsApp campaigns
Upload a CSV, pick a Meta-approved template, and broadcast to thousands of opted-in contacts with rate-limiting, retries, and per-recipient personalisation handled for you.
- CSV / contact-list audiences with column mapping
- Personalised variables ({{name}}, order id, due date…)
- Automatic throttling so you stay inside Meta's send limits
- Scheduled sends and resend-to-non-openers
Template management & approval
Build, submit, and version WhatsApp message templates without leaving Sandeshly. Track approval status and reuse a shared library across your team.
- Create and submit templates for Meta approval
- Versioning and a reusable template library
- Variable and media-header support
- Sandbox preview before you go live
Automation & drip sequences
Trigger follow-ups automatically — welcome series, abandoned-cart nudges, payment reminders — so the right message goes out at the right time without manual work.
- Multi-step drip sequences with delays
- Trigger on signup, reply, or lead status change
- FAQ auto-responder for after-hours questions
- Conditional routing by keyword or flow answer
Lead capture & lightweight CRM
Turn WhatsApp conversations into a pipeline. Capture leads from click-to-WhatsApp ads and forms, track status, set reminders, and measure what converts.
- Lead inbox with status, owner, and source
- Reminders and follow-up scheduling
- Lead analytics — sources, conversion, response time
- Capture from Meta lead ads and inbound webhooks
Real-time delivery & read tracking
See sent, delivered, read, and replied for every campaign as it happens. Export audit-ready logs of every message, status, and webhook.
- Live delivery / read / reply funnel per campaign
- Per-recipient status and failure reasons
- CSV exports for reporting and reconciliation
- Full audit trail of sends, statuses, and webhooks